You must pay for your order before it is delivered and payment will be taken for in stock and out of stock products at the time of ordering. All prices and payments are in pounds sterling, are inclusive of VAT at current rates and are exclusive of delivery charges. The total cost of your order is the price of the products ordered and delivery charges as set out in the postage section of the site. We accept payment of major credit/debit cards via PayPal. All goods remain the property of the company until paid for in full. We reserve the right to refuse any transactions.
A binding contract is formed once your order has been accepted by us and once we have authorisation from your payment card issuer. If however, you wish to cancel your purchase within the seven working day cooling off period you shall notify us by email at firstname.lastname@example.org or in writing within the seven day time period. If the item has not already been dispatched we will issue you with a full refund. If the item has been dispatched we will issue you with an official returns number and then if you return the item in the original condition in which it was received we will arrange a refund minus the postage. Orders must be unused, undamaged and with their original packaging. we will not refund any goods that show any signs of wear, willful, malicious damage or negligence which will void our refund and exchange policies. We recommend you return the item using an insured ‘signed for’ delivery service such as special delivery post and that you retain proof of postage. The customer will be responsible for the goods until they arrive back to us at VJG.